Virtualization Technical Consultant - Ottawa

Position Overview
To act as a customer interface for the professional services department. Identify, define and implement IT strategies and projects with the Sales Team. Liaise with the Director of Professional Services on a daily basis with client status updates.

Responsibilities

• Provide pre and post sales consultation to client base
• Provide primary IT support, issue resolution and technical advice for client base
• Provide pre-sales service delivery in terms of assisting in Statement of Work creation, client negotiations, presentations, demonstrations, RFP contributions, etc
• Provide post sales service delivery in terms of assessment, design, implementation, migration, recommendations, upgrades, knowledge transfer, technical documentation, training, etc
• Recreate customer technical environments by researching, identifying, and resolving a variety of problems. Work within and outside of subject matter expertise to expand self knowledge base
• Assist in the development of service deliverables.Position involves 25% pre-sales and 75% technical/consultative hands-on.Obtain and maintain technical certifications related to job function

• Virtualization transformational experienceExperience in providing technical support to enterprise customers (preferably Global 2000) for mission critical Windows and Linux computer systems and related software
• Strong Windows administration and or hypervisor administration skills
• Installation, configuration and provisioning of operating systems
• Setup and operation of TCP/IP networking
• Application packaging an asset
• Application streaming
• Minimum 3-5 years experience for each of the above requirements
• B.S. in Computer Science, Electrical Engineering, Math, or College diploma with Information Technology focus or equivalent work experience
• Strong working knowledge of the various flavors of Unix, Linux, Microsoft plus x86 platforms, devices, and networking
• CCA XenApp and or CCA XenDesktop certification required
• CCEA/CCIA certification is an asset
• MCTS certification required
• MCITP Windows Server 2008 Admin or higher certification is an asset
• VCP4 certification an asset

• Excellent interpersonal skills
• Strong spoken and written English skills
• Valid driver’s license and able to travel to client sites
• Reliability Status Security Clearance or the ability to obtain

If you are interested, please e-mail your resume in PDF or MS Word format to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it with the position applying for in the subject line.