Managed Process Environment

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Process Management

IT organizations are in a constant state of change. Preparing to outsource, go offshore, centralize; embarking on grid, virtual or utility computing; seeking radical improvements; meeting regulatory requirements such as Sarbanes-Oxley or Multilateral Instrument 52-111; implementing new service delivery or improvement standards such as ITIL/ITSM/Six Sigma; providing new services or products; developing greater ‘agility’. All these ambitions can be met if they effectively manage their business, people, processes, and technology.


Our Philosophy

Operating on a philosophy of "plan-build-optimize-control", we design, develop, implement, and integrate, high quality business solutions and controls. We quickly institute an approach designed to stabilize performance in your organization in the short term and reposition it for success far into the future. We do this by helping your people understand ’what’ they need to do to align with your organizations goals.


Manage by Fact - The Managed Process Environment

We create a Managed Process Environment where processes are owned, measured, managed and continuously improved and roles and responsibilities are known. In this way you can better manage the gap between organization strategy and individuals and create synergies between departments. With the proper balance of meaningful measures, controls and compliance, you can begin to 'manage by fact'!


Collective Know How

We capture and publish your collective intelligence, your 'best practices' in a tailored ‘Body of Knowledge’ that leaves your people a legacy for improvement. In this way you can quickly acclimatize new staff, share good ideas and build on what they know leading to stability, agility and resiliency in your organization.


Regulatory Controls

Is the investment in regulatory compliance your #1 priority? We can help with the ROI by moving you from just ‘complying’ with regulatory requirements such as SOX and MI52-111, to long term improvements in business efficiencies. As we move you to a Managed Process Environment we identify control points and document their deficiencies as well as suggest solutions. We help organizations who are required to attest to a growing list of legislative and regulatory items and to understand how they can address requirements in their internal controls. We move IT audit points to action and build a foundation for the ongoing governance of IT General Controls.


Our Experience

Our experience and expertise in process design includes a sound knowledge of IT Systems Management (ITIL/ITSM), CobIT and COSO frameworks, continuous improvement approaches, services delivery and systems management solutions.


Experienced and Professional

No matter what stage your project is in Gibraltar Solutions delivers unique onsite professional service solutions that are practical, cost-effective and deliver rapid results. We stabilize your organization and position it to be resilient to change and agile enough to ’handle the future’.

We are ready to implement tailor-made process solutions using a collaborative approach that caters to your individual needs.